Dell Latitude E5450 14" Core i5 2.3 GHz - SSD 512 GB - 16GB AZERTY - Francés

Livraison dans les temps et produit

Run away , this seller is a scammer, and backmarket customer service will not be there to help you. I purchase a computer and returned it because it was not corresponding to the description. The seller pretended having a problem to refund me and asked to open a case on paypal .After doing this, I got no news, no refund from them for 3 weeks. I sent several messages and all I got was automatic respond or lies pretending that was PayPal's responsibility. In fact, they were just waiting for me to forget it, so no refund would be possible because the case would be automatically closed after 30 days. I had to be smart enough to escalate the case and contact paypal directly to get my refund. Despite being forced to pay a 3eur insurance for a" 24h customer service and money guarantee back " , Backmarket did not do anything. They were told the same story by the seller and did not help me at all when I prevented them that the seller was trying to scam me , sending them all the proof I had. I have been feeling very alone, frustrated and angry. What a shame . After that, I found that the seller , located in Paris , has a very bad reputation and is known to scam customers. Never again !

Malheureusement l'ordinateur a rendu l'âme au bout du troisième allumage

Ecran avec une grosse tâche d'encre sur le côté droite de haut en bas, non signalée dans l'annonce. De plus l'ensemble n'est pas solidaire il fait le clipser pour qu'il tienne. Je ne suis pas du tout content