I've had the laptop for several months now, and I'm absolutely thrilled with it. Initially, I was a bit hesitant, which is understandable, but the team I spoke with was incredibly helpful. The laptop has performed flawlessly, making the whole experience excellent. Big thanks to BackMarket and the TechPros team!

I am disappointed at the seller for sending such obviously bad item. The camera is so blurry and hurrible, suspected to have been manipulated or replaced. Camera of a 2020 MacBook Pro ought to be a top notch, instead I got a camera quality of less than 2MP.

I had a highly disappointing experience with this company. I received the wrong MacBook, and despite sending it back for an exchange, there has been no one at the warehouse to accept the return. Since Friday, I've been in a frustrating back-and-forth with customer service. They kept saying they would contact the supplier but couldn't get through to them. I am now left without a laptop, which I urgently need for work. I requested a full refund to buy a laptop from a more reliable source, but have yet to receive any resolution. This experience has been incredibly frustrating and inconvenient.

Good deal, item as described & fast delivery. All good.

Satisfactory.

Fantastic device without normal battery